Posts Tagged ‘Intelius’

Settlement reached after customers forced to sign up for ID theft services

Thursday, August 12th, 2010

A settlement has been reached between Bellevue, Wash. background check company Intelius and Washington Attorney General Rob McKenna, who acted on behalf of an undisclosed number of customers of the background checks company.

The customers utilized the company’s Web site to do background checks, and the company unknowingly signed the customers up for identity theft services who never utilized the services. The customers paid for background checks through the site, and were asked to click through several screens of information that, unknown to them, obligated them to pay for identity theft services on a monthly basis.

Intelius has agreed to contact the customers in the coming months and offer refunds, but has admitted to no wrongdoing in the incident.

Fortunately, when you go to www.LifeLock.com, the process to sign up for membership is both simple and straightforward. There are no extra windows to click through, and you can rest assured that you won’t be signed up for anything you don’t want.

And with LifeLock member service representatives available 24 hours a day, seven days a week, you can always call and get the answers to your questions.

LifeLock has recently updated its Web site as well, adding more information about the services offered in clear, well-defined terms. You’ll even find help in determining which service is best for you – LifeLock’s regular membership, available for a monthly cost of $10 or an annual cost of $110, or LifeLock’s Command Center, which is available for a monthly cost of $15 or $165 annually.

What’s the difference? LifeLock’s regular membership offers monitoring services, reduced pre-approved credit card offers, 24-hour member service, $1 million guarantee and WalletLock™, which will help cancel and replace the lost contents of your wallet if it’s ever lost or stolen. LifeLock will also monitor the Web for the illegal selling or trading of your personal information, as well as any new address activity. You’ll be notified if anything suspicious is found.

With LifeLock Command Center™, you’ll get all that and even more. With this service, you also get data breach detection services, payday, public, alias and court records alerts, and LifeLock will also monitor sex offender registries for any fraudulent activity.

Go online and check out LifeLock today.

Receive 30 days free and get a 10 percent discount on enrollment with the LifeLock Promo Code “Defense.”