Archive for January, 2011

Be cautious about bank-offered ID theft protection

Monday, January 31st, 2011

Banks all over the country are beginning to push sales of identity theft services, but the question is this: Can you get the same level of protection you’d get with a company that specializes in identity theft protection?

Many banks are ramping up their marketing of protection packages through pop-up and banner ads on banking Web sites, and through customer service pitches in branches, as well as on the phone or in the mail. Pricing is similar to what is being charged by identity theft protection services. Some banks are offering a promotional rate of $1 for the first month, then the regular rate afterward.

The services provide daily credit monitoring, and promise to send alerts about new accounts being opened by someone else in a customer’s name. They also give customers access to their credit reports. Banks are offering the service to fill revenue gaps left by the absence of overdraft and interchange fees, and other traditional sources of income.

The banks are pitching these services, which are mostly unregulated, to their existing customer base.

But the fact is that most of these services only offer credit monitoring, which tracks credit reports for changes indicative of fraud, like an address change or new credit card application, and then alerts the customer. Some go a step further by monitoring online chat rooms where data thieves sell information, which represents a very small percentage of identity thefts overall.

Another fact is that the banks don’t provide the service themselves – they partner with other firms that do the actual monitoring. Many of these firms have numerous complaints registered against them and poor grades with the Better Business Bureau, as well as lawsuits from state attorneys general.

Although you may have done business with your bank for years, you should be leery of this type of identity theft protection. While it may look good on the outside, you may find that you’re not getting any value for your dollar.

This isn’t the case with LifeLock. LifeLock not only provides credit monitoring, but it also provides proactive surveillance, searching online 24/7 for any threat to your personal information. If any threat is found, LifeLock will respond immediately, not only notifying you of the threat, but walking with you through any steps needed to restore order.

And you get LifeLock’s $1 million guarantee. No one is completely immune from identity theft – and if you ever fall victim while a LifeLock customer, LifeLock will spend up to $1 million to make things right. Guaranteed.

Now that’s protection you can take to the bank.

Call LifeLock today. Receive 30 days free and get a 10 percent discount on enrollment with the LifeLock Promo Code “Defense.”

LifeLock warns customer about ‘creepy’ thief

Friday, January 28th, 2011

No 8-Ball needed to tell you ID theft is on the rise

Wednesday, January 26th, 2011

If you had a magic 8-Ball when you were a kid, you could ask it anything and you’d get such answers as, “It is certain,” “Most likely,” “Signs point to yes,” and “My sources say no.”

As children, somehow we believed those answers. We thought that magically, that 8-Ball knew just the right answer we wanted or needed to hear. We were amazed when the answer fit whatever our question was. It must have been magic.

But if you use that same 8-Ball to predict what will happen in the world of identity theft, you might not like what appears in that little window. Identity thieves are constantly changing their methods in order to keep up with changing attitudes and technology. But the one thing they count on is that people think it will never happen to them.

This kind of attitude gives these thieves just the opening they are looking for – it exposes consumer weaknesses, and scammers will take advantage of that apathy.

According to recent statistics, there are some trends in identity theft that will continue to grow and will be prevalent in 2011.

• Check fraud, based on synthesized checks will grow if the economy fails to improve. These specially-forged checks bear the name and address of a real person or company, but have fake account and routing numbers. Merchants often accept these checks.

• Small and medium sized organizations, like businesses, schools and governments, will be prime targets for criminals because of their healthy bottom lines and, all too often, minimal security against hacking.

• Social engineering, or deceptive attempts to obtain money from people, will increase. Criminals use third-party games and applications found on Facebook to accomplish this.

• Even though consumers and business owners are becoming more aware, and defenses against cybercrime and hacking are improving, criminals are developing more and better ways to hack into retail networks and network servers, and there will be more skimming of payment cards at points of sale and at automated teller machines.

Learn how to protect yourself. Never click on e-mail links without verification, particularly if they are unsolicited. Phishing e-mail is a top method used by scammers. Conduct financial transactions online only on secured sites with URLs that begin with “https” instead of “http.” Limit the amount of information you share online, particularly on social media sites.

Shred or burn documents that contain your personal information before disposal. Tearing them up isn’t sufficient. When asked for your personal information, be sure you know why it is needed and how it will be handled after receipt before you disclose it.

And sign up with LifeLock. LifeLock can provide protection for your personal information by monitoring for your info online, and scanning for any threat to it. This is done 24/7. LifeLock also quickly responds if there is ever a threat found, and will assist you in squelching any attempt at identity theft.

LifeLock offers more than just credit monitoring. It offers peace of mind. You can’t monitor your information every minute of every day – but LifeLock can.

Call them today. Receive 30 days free and get a 10 percent discount on enrollment with the LifeLock Promo Code “Defense.”

LifeLock offers credit score monitoring service – so you can be sure

Monday, January 24th, 2011

Picture this: your car is about 8 years old now, and there’s been lots of trouble lately with the engine. So you decide to take the plunge and buy a new one. You look around at all the dealerships in town, and you finally find “the one.” It’s gorgeous…it’s the right color, has all the right options and is just the right price.

So you go in to the dealership, test drive your dream car, and sit down with the sales guy to do the paperwork. But then, he comes back from the business office to tell you there’s a problem with your credit.

And you had no idea.

If you were in this situation, you wouldn’t be alone. There are millions of people out there who just assume their credit is fine, even though they’ve never laid eyes on their credit report. They think that because they’ve never done anything wrong, their credit report is spotless.

Maybe. But what if you make that assumption and you’re wrong? What if someone else has your personal information and has opened an account using that information? You could have negative information on your credit report and not even know it.

That’s why it’s important to never assume – you should know for sure. Whether you are leasing a car, getting a job, buying a house or renting an apartment, you should know what lenders are saying about you. And you should be sure there are no fraudulent or questionable entries.

LifeLock Credit Score Manager™, available with LifeLock or LifeLock Command Center, provides important safeguards for monitoring your credit report and managing your credit score. With this service, you get daily credit monitoring from the three major credit bureaus, monthly score tracking from TransUnion, and your annual credit scores from all three bureaus. You also get credit reports from all three annually, unlimited online access to your credit information, and assistance 24/7. And all for a monthly fee of $14.95.

Call LifeLock today and get yourself some peace of mind.

LifeLock can help businesses before, after data breaches

Friday, January 21st, 2011

The headlines have been filled in the past year with thousands of data breaches – from universities to hospitals to private companies. There are many more that occur and don’t get reported. And for each breach, there are thousands of people who are affected, and who could become victims of identity theft.

Hackers are getting more and more knowledgeable on how to get into systems and steal customer and patient information. With just a few key pieces of info, like Social Security numbers, addresses and full names, a thief can do major damage – often ruining a person’s credit and good name. This damage can take years to repair, as well as thousands of dollars.

Companies are becoming more sensitive to the fact that they must step up their response to this growing problem. And LifeLock is leading the pack by providing them a way to protect their customers and employees.

LifeLock Breach Services can prove invaluable in helping businesses quickly restore public confidence and avoid unnecessary costs in the event of a breach. LifeLock’s services will help lessen potential fallout by:

• Initiating a rapid response.
• Communicating to people at risk.
• Establishing identity theft protection for those affected persons.
• Tracking results, providing reports and ongoing information about enrollments and fraud incidents.

LifeLock will also work with companies, providing support to stay ahead of any future complications.

Interested in protecting your business? Call LifeLock today at 1-877-511-7906.

Man leads ID theft ring from behind bars

Wednesday, January 19th, 2011

Eight people have been arrested in Cleveland, Ohio for their involvement in an identity theft ring headed up by a man already behind bars.

Andre Reese, 37; Jeffery McClain, 39; Kevin McBride, 34; Michael Sailes, 51; Edwin Peavy, 52; Daniel Ashford, 37; James L. Wiggins, 47; and Jay Williams, 27, have all pleaded guilty to charges relating to an identity theft ring headed up by Dimorio McDowell, 34, of Atlanta, Ga. McDowell’s current sentence expires in 2014, at which time he will begin serving the 14-year sentence for this case.

Federal prosecutors say McDowell was able to get personal information communicated to him while in prison, including names, addresses and Social Security numbers of credit card holders who were customers at various department stores. He would then contact the stores and add additional users to the accounts, or open new accounts in the person’s name.

McDowell worked with the newly-arrested crew, which used the fraudulent cards to purchase $254,000 in merchandise.

Consumers have to be careful with their credit and debit cards when shopping in public. Make sure to keep your credit card in sight at all times. If a clerk takes your card to swipe it for the purchase, ask him or her to do so in your presence. If they refuse, pay in cash or don’t make the purchase.

Why is this important? Crooked clerks take the card out of your sight in order to not only scan the card for your purchase, but also to run the card through a skimmer, an electronic device that records the information found on the magnetic strip on the back of the card. The information can be collected on the skimmer and later downloaded so that a thief can use it to commit crimes or sell it on the Internet for a profit.

If you are using a debit card for your purchases and are asked to input your PIN number, be aware of your surroundings. Make sure no one is standing too close to you, and cover your hand as you punch in the numbers. Take a good look at the machine also, and make sure hasn’t been tampered with. Crooks can attach skimmers to debit card readers as well.

Does all this seem a bit paranoid? In the eyes of some people, perhaps. But if you want to protect yourself from identity theft, isn’t it better to err on the side of a little paranoia?

Get smart about your smartphone

Tuesday, January 18th, 2011

The way you use your smartphone, and the information you store on it, could be putting you at risk for identity theft.

These days, even a seemingly innocuous smart phone behavior like storing e-mails containing sensitive information or using unsecured Wi-Fi can provide a thief with a wealth of personal information. Even logging onto a social network from a smartphone provides thieves with data such as date of birth, hometown and maiden name.

But there are some things you can do to lessen the risk of identity theft in relation to your smartphone.

First of all, password-protect your device when not in use or not in your possession. But you should also be aware that this is low-level protection. Many thieves can hack through this. And if you have a touch screen phone, be sure to keep the screen clean – your fingerprints can be a map to your password.

You should never download information from a source you don’t know or trust. When accessing sensitive information, such as bank accounts, don’t use an unsecured Wi-Fi connection. Consider the use of a remote wipe-out service, which can delete your information from a smartphone if it is lost or stolen.

And if you purchase a new phone, be sure to delete all information from your old phone before selling or donating it.

Remember this: the smarter the phone in your pocket becomes, the greater the risk it presents, should it become infected or go missing.

ID theft victims pay average of more than $1,800 for damages

Monday, January 17th, 2011

According to Bureau of Justice statistics, 5 percent of U.S. citizens over the age of 16 fell victim to identity theft within a two-year period. More than half of those affected were victims of credit card fraud.

Nationwide, one out of four of those victims faced out-of-pocket expenses of, on average, $1,870. Total losses overall exceeded $17 billion dollars during that same two-year period.

Identity theft victims are being scammed in a number of ways, including the average, like stolen mail or dumpster diving, or advanced scams like e-mail phishing and hacking.

The BOJ study also showed that people ages 65 and older are least likely to be victimized, while those aged 35 and under are much more likely to be targeted, as well as those with incomes of at least $75,000.

How can you protect yourself? Rent a post office box or buy a locking mailbox. Shred anything that bears your personal information before you dispose of it. Protect your home computer with anti-virus and firewall software. Don’t open unsolicited e-mails or click on the links they contain.

You should also pay close attention to bank and credit card statements. If you see any questionable or fraudulent charges, report them immediately.

But the best thing you can do, since you can’t monitor your information 24/7, is to find someone who can. And that someone is LifeLock.

LifeLock is the only proactive identity theft protection service – LifeLock will monitor for any credit or non-credit related threats to your information, and if any such threats are found, you’ll be notified immediately. This will stop identity theft before any damage can be done.

So arm yourself against identity theft – do the things you should do, and sign up with LifeLock. It’s just the one-two punch you need.

January is the most dangerous month for ID theft

Friday, January 14th, 2011

More than 10 million people fall victim to identity theft each year. That theft often occurs during the month of January. While media attention is often focused on cybercrime, many identity thieves are still going after your personal information using one of the oldest tricks in the book – stealing your mail.

Why is January so dangerous? Because it’s when employers, banks and credit card companies send out end of the year documents, including W-2s, 1099 frames, credit card summaries and brokerage statements. On any given day, there are more than 1 million credit cards in the mail stream, a significant portion of the 700 million pieces of mail delivered daily.

Some identity thieves take advantage of the dark of night to steal your mail, while others look for those individuals who don’t pick up their mail every day. Some even go so far as to open the envelopes, copy what they find, then reseal and replace the mail. Thieves will also follow mail carriers and look through your mail once it has been delivered. They know the optimum time to do so us between 9 a.m. and 3 p.m.

What can you do? The easiest fix is to get a post office box or a locking mailbox for your home. Don’t assume that because you pick up your mail at the end of each day that it’s okay. Postal deliveries are not always at the same time, and if you’re not standing right there when your mail arrives, a thief has all the opportunity he needs.

Keep a monthly calendar of when items arrive, and if they are delayed, call the sender to find out why. If you suspect mail theft, call the Postal Inspector’s Office immediately; don’t call your local post office.

During the critical month of January, you may want to have your mail held at the post office, with photo identification required for pickup, similar to a vacation hold.

Be proactive and do all you can to protect your mail and, ultimately, your identity. Thieves are creatures of opportunity – and if you don’t give them the opportunity, they can’t commit the crime.

Keep your business, personal info safe with LifeLock

Thursday, January 13th, 2011

More than 10 million people have their identities stolen each year. For small business owners, the stakes are even higher, because identity theft can result in more than just poor credit – it can also mean the loss of their businesses.

It’s difficult to say how many businesses have been victimized by identity theft because most of the research focuses on complaints by consumers. Some studies say there were as many as 10 million individual victims of ID theft last year.

But the more sophisticated identity thieves are targeting businesses more and more, because the payoffs are bigger. Business accounts general have higher credit limits and make larger purchases than consumers, so hefty charges by scammers are less likely to raise flags.

Small businesses in particular are good targets because they may be less savvy about protecting sensitive information than big companies that can afford to hire dedicated privacy officers. Small business owners are often too busy to worry about identity theft, until it happens to them. That’s the worst thing they can do – when it comes to identity theft, small businesses have to be small with a big business mentality.

Business owners can protect themselves by keeping sensitive files under lock and key, by restricting access only to employees who need it, and by closely watching their books.

Business owners can also protect themselves – and their businesses – by signing up with LifeLock. Not only can LifeLock proactively protect your personal information, but your business can be protected too. And that’s something to celebrate.

Call LifeLock today for more information. Receive 30 days free and get a 10 percent discount on enrollment with the LifeLock Promo Code “Defense.”